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advice
on car rental
(or van / Motorhome rental)...

Before
you leave home -
Ensure
that you are carrying both your picture and paper driving
licence
(the paper licence shows any endorsements you may have)
and your passport (if visiting another country) and
travel tickets and car hire paperwork.
When
you collect the car:
- Check
the vehicle for damage
- Check
the spare tyre
REMEMBER:
-
Most car rental locations require
a credit card
-
Most
car rental locations will not accept debit
or Switch, Maestro cards or similar they must be
a credit card. It is worth checking in advance
if they accept American Express or Diners Club
-
You
must have held a valid driving licence for one year
-
UK licence holders should note that many car hire
outlets will not release the rental vehicle on sight
of a photocard driving licence without also seeing
the paper licence counterpart.They may also ask
to see the paper licence counterpart of all named
drivers.
-
Some
car rental companies insist that you have held a
full driving licence for one year and also must
be over 25. Check in advance as it could mean when
you reach the car hire desk, they will not let you
rent a car.
-
-
Always
ask what is included in the rates quoted
-
Never initial or sign an agreement without asking
about each item
-
Do
not over insure. If you have travel insurance you
do not need personal effects or personal accident
insurance
-
Pre-purchase
or Pre-reserve your car rental
-
Remember
to book child seats or a roof rack in advance, particularrly
in peak holiday times.
-
Plan
the journey in advance - Some car rental companies
provide maps,
some will rent you a sat-nav system
-
Purchase
from agents within your own country in case you
need refunds or assistance
-
-
When
you pick-up your vehicle determine where the drop
off point is for your return
-
Ask
if the return area has an attendant. If not, who
do you return the car to?
-
If
you leave the vehicle without check-in, examine
it for damage and photograph it from every angle.
-
- The
Vehicle Condition Report (VCR)
- Check your vehicle carefully for signs of damage
before driving away. This can be difficult some
times if you are in a hurry, it is dark, it is raining,
or very very hot and you are in a hurry and have
been waiting for the car to be prepared and if it
has just been washed and is not dry- however it
is very important.
-
If they have identified certain areas of damage
on the plan of the car and not all of them, return
to the hire desk and get the additional damage signed
off.
-
Take
photos of any damaged areas when you collect the
car/van/campervan. Sometimes these are very small.
This of course is difficult to do in bad weather
conditions or at night. Examples
of damage to look out for below:-
-
Left:
Small scratches on door handle
and dent on edge of door
-
Right: Scratches and blemishes
on paintwork
Left: Bad scatch on door
-
Right:
Black scratches above tyre

-
Check the rental agreement: The rental agreement
will normally include a section for the hire company
to record the damage that has been identified. Let
the car hire company know if damage has not been
recorded before you drive away, even if you are
anxious to get going. If you have identified damage
let them know.
-
-
Know your speed limits - these vary from country
to country.
-
Speed / Radar cameras certainly apply
to rental cars as well! The rental company will
be notified and the renter contacted by the authorities.
Speed traffic camera information is now being sent
from one country to another. e.g. someone caught
speeding with a French registered car in Italy will
find that the fine will be reported to the French
authorities if it is not paid.
-
Fuel
in the car
You should check that there
is a full tank of fuel (Petrol / Diesel) and normally
you should return it full. Car hire companies will
often charge an administration charge to fill it
up plus the price of the fuel that might be higher
than at the pump. Some companies have even put stickers
on the speedo stating to return it empty. Take extra
care here.
-
Make you fill the car with the correct fuel, most
car hire companies issue a warning either with the
car keys like the one above or
on the outside or inside of the fuel tank cap.
-
Familiarise
yourself with the vehicle - Make sure you know where
the controls for essential instruments such as headlights,
hazzard warning lights and the horn are located.
Adjust your seat and wing mirrors accordingly.
-
Check
with the Hire company if you can take the car out
of the country you are renting in.e.g. Going from
France into Italy or if renting in Ireland can you
take the car into Northern Ireland or into the Republic
of Ireland. You will probably have to pay for crossing
the border in Ireland.
-
When dropping of the car make
sure you remove or personal belongings and have
it checked in and signed off.
-
The
majority of vehicle hire companies class snow chains
and winter tyres as optional extras on winter holiday
hire packages.
-
The
above information has been supplied by a third party
and jml Property Services (euro-rentals.com / insurance4carrental.com
/ jml Property Insurance.co.uk / jml insurance.co.uk)
takes no responsibilty for it's accuracy - September
2009
_____________________________________________
euro-rentals.com
is a trading name of jml. jml Property Services
acts purely as an advertising service for insurance companies.products
on this website. We are not insurance brokers and are
unable to offer advice or deal with any of our advertisers
enquiries.
All
dealing must be with the insurance company that you will
gain access to via a link from this website. jml Property
Services are unable to give advice either verbally or
in writing regarding insurance or assist with changes
to insurance policies that you have taken out.
You
must contact the insurer direct. We are therefore unable
to provide any quotes ourselves as we would be breaking
the law.
jml,
jml Property Services, jml Insurance, insurance4carrental.com
& euro-rentals.com are Trading names of Jeffrey Milner
Ltd Established in 1979.
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